1. Introduction
Canada’s Premier Training Inc. (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you book first aid courses through us, visit our website (https://canadastraining.ca/) and use our services, including our Moodle platform and Google services for data storage and transfer. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.
2. Information We Collect
We may collect personal information from you in a variety of ways, including:
– Personal Data: We collect personal information such as your name, email address, phone number, and any other information you provide when you register on our site or use our services.
– Usage Data: We collect information about your interactions with our Moodle platform, including course progress, quiz results, and other activities.
– Technical Data: We collect information about your computer, browser, and internet connection, including your IP address, browser type, operating system, and access times.
3. How We Use Your Information
We use the information we collect in the following ways:
– To Provide and Manage Services: To deliver our first aid courses, manage your account, and provide customer support.
– To Improve Our Services: To understand how our users access and use our services, which helps us improve our offerings.
– To Communicate with You: To send you updates, newsletters, and other information related to our services. You can opt-out of these communications at any time.
– To Ensure Security: To protect our services and the data we collect from unauthorized access or misuse.
4. Data Storage and Security
We use Moodle platform through EMTCanada and Google Services for data storage and transfer. Both platforms implement robust security measures to protect your data. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
You are able to read Google Services’ Privacy Policy on their website here.
Moodle services are hosted by EMT Canada, our Authorizing Body, and their privacy policy can be found on their website here.
5. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this Privacy Policy. We may share information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and email delivery. These third parties are required to maintain the confidentiality of your information and are prohibited from using it for any other purpose.
6. Sharing with EMT Canada
We share personal information with EMT Canada, our authorizing body. EMT Canada stores personal information for the purpose of tracking, authenticating, and confirming the identity of their students. This sharing is essential for certification and compliance with industry standards. EMT Canada is committed to maintaining the confidentiality and security of your information and uses it solely for these purposes.
7. Website Hosting
Our website is hosted by Webio Host. The hosting company may have access to your personal information for the purpose of maintaining and operating our website. They are obligated to keep your information confidential and secure, and are prohibited from using it for any other purposes.
You may read their privacy policy on their website here.
8. Other Websites
Our website may contain links to other third-party sites that are not governed by this privacy policy. Although we endeavour to only link to sites with high privacy standards, our privacy policy will no longer apply once you leave our website. Additionally, we are not responsible for the privacy practices employed by third-party websites. Therefore, we suggest that you examine the privacy statements of those sites to learn how your information may be collected, used, shared and disclosed.
9. Your Rights and Choices
You have the right to:
– Access the personal information we hold about you.
– Request that we correct any inaccuracies in your personal information.
– Request the deletion of your personal information, subject to certain legal exceptions.
– Object to the processing of your personal information.
To exercise any of these rights, please contact us using the contact information provided below.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will revise the “Effective Date” at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Canada’s Premier Training Inc.
Email: info@canadastraining.ca
Phone: +1-289-778-6071
